Propenu (“we”, “our”, “us”) respects your privacy and is committed to protecting and responsibly managing the personal data you share with us. We recognize the importance of safeguarding your information and ensuring transparency in how it is collected, used, stored, and disclosed.
This Privacy Policy (“Policy”) governs your access to and use of the Propenu website, mobile application, and all related features, tools, and services (collectively referred to as the “Platform” or “Services”). This Policy explains how Propenu collects, processes, stores, shares, and protects personal data when you browse the Platform, create an account, list properties, submit enquiries, communicate with other users, or otherwise use our Services.
This Policy applies to all users of the Platform, including but not limited to buyers, sellers, owners, landlords, tenants, agents, builders, developers, and general website visitors.
For the purposes of this Policy, “Personal Data” means any information that identifies or can reasonably be used to identify an individual, either directly or indirectly.
By accessing, browsing, registering on, or using the Propenu Platform or Services, or by providing your information through any means, you consent to the collection, use, processing, storage, disclosure, and transfer of your Personal Data in accordance with this Privacy Policy. Where required by applicable law, Propenu may seek your explicit consent for processing Personal Data for specific purposes.
This Privacy Policy should be read together with our Terms & Conditions and any other applicable policies. Capitalized terms not defined herein shall have the meanings assigned to them in the Terms & Conditions.
If you do not agree with this Privacy Policy, please refrain from accessing or using the Propenu Platform or Services.
1.1 Personal Information
1.2 Usage Data
1.3 Technical & Device Data
1.4 Uploaded Documents
1.5 Communication Data
Propenu uses your information to:
We may share data with:
We do not sell or trade user data outside Propenu.
Propenu uses cookies, pixels, and analytics tools to:
Users may disable cookies, but certain features may not work properly.
We take reasonable administrative and technical measures to protect your information.
However, no online system can guarantee complete security, and users acknowledge this limitation.
Depending on applicable laws, you may:
Contact us if you wish to exercise any of these rights.
We retain information only as long as necessary to:
Anonymised data may be retained for analytics and product improvement.
Propenu may contain links to external sites.
We are not responsible for their privacy practices or content.
We encourage users to review third-party policies before sharing information.
Propenu is intended for users aged 18+. We do not knowingly collect data from minors, and users under 18 should not use the platform or submit personal information.
Propenu may update this Privacy Policy from time to time.
Changes will be posted with a revised Effective Date.
Continued use of Propenu implies acceptance of updated policies.
Questions, concerns, or complaints related to the collection, use, processing, or disclosure of your personal data may be addressed through our grievance redressal mechanism.
Propenu has appointed a Grievance Officer to handle privacy-related concerns, complaints, or data protection issues in a timely manner.
You may contact us at:
Email: support@propenu.com
We will make reasonable efforts to respond to and resolve grievances within a reasonable timeframe, in accordance with applicable laws.
Thank you for trusting Propenu with your information.